Shipping policy
Shipping Policy – Aura XO
At Aura XO, we’re committed to delivering your self-care essentials quickly and safely. Below is our complete shipping policy:
🚚 Order Processing Time
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been placed, and a second email when your order ships.
🌍 Shipping Locations
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We currently ship within the United States and to select international destinations.
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If your location is not supported at checkout, please contact us for assistance.
📦 Estimated Delivery Times
United States:
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Standard Shipping: 3–7 business days
International:
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Delivery times vary by location, typically 7–14 business days
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Customs delays may affect timing
💳 Shipping Costs
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Shipping is calculated at checkout based on your location and selected service.
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Free shipping may be available during promotions or on orders over a certain value (if applicable).
📬 Tracking Your Order
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Once your order ships, you will receive an email with a tracking number.
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You can track your shipment using the link provided.
🧴 Delivery Issues
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If your package is lost or arrives damaged, please contact us within 7 days at support@auraxo.com.
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We are not responsible for delays due to incorrect address input, customs, or carrier issues, but we’ll do our best to assist you.